We enjoyed our drivers Eddie and Ellis. They were polite and well versed in the history of the city. However, there was one female employee at the Visitor Center whose was rude and curt with us. She had blond hair and a facial scar. She never smiled or welcomed us on the trolley. When my husband was looking up our tickets on his phone, she was noticeably impatient. We hope this employee is retrained in grace and courtesy methods.
Response from Host
Aug 2022
We are glad to hear you enjoyed the tour. We do apologize that one of our employees was impatient and rude. We will make sure this doesn't happen again. Thank you for your review, and we hope to see you again.