the original start time for the tour was 10:30. When I heard from the local tour provider, Homegrown, it had been switched to a 12:30, However the woman met us, she said there had been mechanical and personnel problems, and a bus would be there at 1:00 and to wait up the street. One o'clock came and went without the bus arriving, and the representative did not provide updates to the group as whole.
At 1:30, i asked about getting a refund, the representative assured me that I could get one, if we chose not to wait any longer,
My confirmation number is 137080639
My booking reference is 982383283
Party of 2
Cost $120 to American Express
Response from Host
May 2023
i put you on another bus tour and paid for it.... this is called stealing.... i dont appreciate this at all... i refunded one ticket for the hassle.... please, be honest, i work very hard at trying to please everyone and things happen but its not fair when you lie..... thank you .....