I WANT to give this tour a higher rating. There were many things I liked about it--history, good knowledge of the tour material.
But I can't because of the obvious racial bias in the presentation. This tour needs to treat all 'ghosts' and their stories the same. But the stories of those of one shade were treated as Ripley's Believe It or Not entertaining stories for our delight with levity, really.
The stories of those of another color were treated with great gravitas and seriousness. Including: While we interrupted the story of one person horribly violated after death to shout Yes, we are doomed! to passers-by, with another group, we were suddenly instructed that THESE deaths were so serious that we would no longer do this. Once we were past those deaths and back to others who apparently deserved less respect, we were once again encouraged to sout back to passers-by.
Some people got jokes about their lives and deaths. Others got silence, kneeling, and encouragement to go pay respects to them while we're here. It was pretty clearly along racial lines.
And in fact, some of those were merely the story of unfortunate deaths from illness. There was no ghost story involved in this tour that was supposed to be about ghosts. So I'm not sure why we were there.
Sorry, Ghosts & Gravestones, I like your tour, but you have to pick a lane and stick to it. Either this is a humorous, dramatic tour or it's a serious tour encouraging us to think of the real tragedies of real people. But you can't switch it up depending what race the people involved are. If we kneel for one, we kneel for all. If we use one as a dramatic, spine-tingling tale, we use all as a dramatic, spine-tingling tale.
If it's a ghost tour, take us ONLY to locations that experience ghosts. If you want to throw in historical events that do not involve ghosts, then quit calling it a ghost tour.
But you can't have it both ways.
In this respect, I was
Response from Host
Feb 2023
Hello,
We were sorry to read our tour did not meet your expectations. Your comments have been forwarded to the General Manager for his review. We appreciate you sharing your experience.
We offer a satisfaction guarantee located on the customer service page of our website, trolley tours dot com, under the subheading "our guarantee".
We hope you will give us a second opportunity to earn your business.