The manta rays were incredible, and the staff was friendly, but there were some concerns we had with the tour that we wanted to share with others. First, they rushed everyone off the boat with no information about what to expect. We didnāt have time to properly adjust our masks, so everyone around us had issues with their masks filling with water. When youāre holding onto a paddle board in the dark with manta rays grazing under you, itās extremely hard to adjust them. If we were just given a little time to adjust our masks before jumping off the boat, we wouldāve been great!
We noticed the guides on the tour next to us provided all kinds of interpretive information about the manta rays, while our guides never really said anything to us while we were in the water. We were all trying to listen to the tour next to us and loved hearing the info they shared about these amazing creatures.
Also, upon coming back onto the boat it was super slippery, and one person in our party fell, and got a pretty bad cut and had to get a tetanus shot. Just be extra careful coming back on the boat since itās dark and slippery! The guide asked if they were okay, but never really checked on them once we all sat down.
Great manta ray experience, but the tour itself couldāve been better!
Response from Host
Mar 2025
Aloha! I am so sorry you felt the need to leave this review after reaching out to us via email first and then never responding once we replied. It is very unfortunate because in that email you advised us that you were avid snorkelers and swimmers but that you all did not know how to use the snorkel masks and also in regard to the cut, you did advise it was a bad cut and in our email response we did ask about that because our crew would have certainly made sure you were okay if there were any signs of injury but there was no blood or any mention of a large cut. Overall, we really are sorry that the tour could have been better for you all but we are so happy that you enjoyed the rays. For anyone reading this review with concerns, please do not hesitate to reach out to us for all the details in regard to our tour and whatever questions you may have.
Mahalo!