The shuttle was fine. Driver gave you some interesting local history on the way up to the glacier area. You can get a good view of the glacier if you hike over to it about 1 mile from the parking area. It is not a difficult hike. There was also a large waterfall right next to the viewing area that added to the experience, although you can get a little damp from the mist. The view of the Mendenhall Glacier is much closer than you'll get from the Sawyer Glacier if your cruise goes by there due to the floating ice in the water.