Thank you for sharing your experience with us. We're sorry to hear that the tour didnāt meet your expectations. We strive to provide an enjoyable and memorable experience for all of our guests, and your feedback is important to us.
To address the concerns regarding the tips, we kindly ask that you reach out to us directly at
[email protected] so we can gather more details about the situation and ensure itās properly addressed.
Additionally, weād like to clarify that the tour duration is 75 minutes, as outlined in the details, and we regret any confusion on that front. As for the bar prices, they are in line with what is typically charged on similar tours.
We value your input and hope to have the opportunity to improve your experience should you decide to join us again.