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Museum of Ice Cream NYC

Overview
We’re not a traditional museum—every installation is interactive, meaning touching isn’t only allowed, it’s encouraged!
City: New York City
Tue 24 Sep
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You can choose the date already on the booking website
Starting at $48.70
Tue 24 Sep
Starting at $48.70
Make a reservation
What's Included
Enjoy a variety of tasty sweet treats along your journey through the galleries!
Route and map
Meeting point
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New York City
558 Broadway
Please proceed to our front entrance and have your tickets ready via mobile device. One of our guides will scan your ticket upon arrival. Once your tickets are scanned, our guides will relay some instructions and ground rules to help you enjoy your experience to the fullest!
End point
This activity ends back at the meeting point.
Additional Info
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • Starting from Monday, March 7, per the announcement from NYC state, there will not be a vaccine requirement for adults or children to enter the museum. Masks are optional and encouraged for unvaccinated guests.
  • Hand sanitiser available to travellers and staff
  • Regularly sanitised high-traffic areas
  • Guides required to regularly wash hands
  • Paid stay-at-home policy for staff with symptoms
What To Expect
1
Museum of Ice Cream
We invite you to enter a realm where Anything Is Possible. From unicorns, to cookie carousels, to swimming in a pool filled with rainbow sprinkles, you can expect to be inspired to play, imagine and connect with those around you here. Come join our rotating experiences, explore our whimsical shop, and get a taste of our cafe at Museum of Ice Cream New York.
Cancellation Policy
All sales are final. No refund is available for cancellations.
Traveler Photos
Reviews (247)
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hels2007
Aug 2022
Complete rip off!! Paid $200 for family of 4 to visit here (once taxes etc added onto original booking price). It’s crowded, not much there just room after room of pink/yellow walls, a few mediocre samples which you have to queue for, nothing really to do with ice cream to call this a museum?! Play room in the basement was dirty. Slide and Sprinkle ball pool was fun for the kids, but the adults trying to take Instagram selfies spoilt it for us. Wish we complained at the end for our money back but we just wanted to leave quickly.
Response from Host
Aug 2022
Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. You're welcome to email us at [email protected] to further inform us about the details of your experience.
zareds2022
Jul 2022
I had no expectations about this place but booked because it looked whimsical, was called a museum, and was about ice cream. I was wholly dissatisfied. Most rooms were just empty, save for some decorations and some frozen treat. I could have walked through the whole place in like 10 minutes. I was under the impression for the nighttime experience, which promised a special cocktail at the beginning of the trip (a weak vodka cranberry, fwiw), this museum would have some kind of activities to entertain and endear adults. That really wasn't the case at all. I would love to have had my 2 year old because he would have gotten joy out of it. The biggest problem was that we had to stand in a line in a single room with only letter magnets on the wall for 20 minutes to wait for a scoop of ice cream. There were dozens of people in that room, despite highly staggered entrance times. Worse, another employee came to the ice cream station that was causing the backup (staffed by a single person) and did nothing to help move things along. I did not pay a significant amount of money to stand for 20 minutes on queue in a loud room and scroll my phone because there was almost nothing else to do. The experience was certainly not worth a quarter of what I paid and I cannot recommend this place to anyone.
Response from Host
Aug 2022
Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. You're welcome to email us at [email protected] to further inform us about the details of your experience.
OnAir67000916693
Jul 2022
This is not a museum of ice cream. It’s just about half a dozen different coloured rooms, pink, yellow etc. you get a cone ice cream in first room that it, then you get a small lemon ice lolly, a scoop in the next of a choice of 5 flavours, and the next we were so full we never looked. It’s basically for the preschoolers I’d say and the twenty something’s for their insta pics. Way way over priced! It’s just a building you walk through that’s it! The biggest waste of money I ever spent
Response from Host
Jul 2022
Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. You're welcome to email us at [email protected] to further inform us about the details of your experience.

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