I read about this museum shortly after it opened and couldn't wait to visit. I finally made it to Philly and was very excited to visit. I'm a museum professional. When I visit museums that have limited funds or aren't overflowing with visitors, I can ALWAYS pick out things about the museums that are interesting and well done.
I'm very sad and surprised to report that neither me nor my college aged daughters found ANY redeeming qualities in this museum (which is shocking, because it appears they had talented people involved in the planning and they had good funding).
I'll list some of the most obvious problems:
1.) ALOT of reading (overwhelming) and few artifacts. I love to read labels in museums. After about the 3rd room, my eyes were seriously glazing over (surprising, since Colonial and Revolutionary America are specialties of mine that I never grow tired of). It droned on and on, occasionally interrupted by something multimedia related (a bad movie, touch screen....nothing original or even interesting). The seemingly never ending writing was essentially a slightly modernized version of what my college peers and I called "US History by John D. Rockefeller." For those who don't know that history, in the late 19th century, as "philanthropy," Rockerfeller and other oligarchs bought up important historic sites in the US. The sites were refurbished and interpreted to the public with a sanitized version of American history where the few enslaved people were happy with being held in bondage, white women were all cheerful precursors to June Cleaver and poverty didn't exist. This is why so many Americans, when confronted with the truths about the founding of this country (that it was NOT Disney World) will scream that us stupid academics just want to "change history" Haha. Rockerfeller also influenced the history books many of these folks learned from in primary school.
2.) I was watching other visitors. Almost none of them were engaging with the exhibits....which is a shame. A major goal in professional museum circles is abandoning museums as temples (where the public just takes whatever is written as indisputable fact. Instead, museums can be a forum....inspiring people to critically think, share ideas and respectfully debate. This museum had so many opportunities to be a "forum," at a time in history where conspiracy theories and fairy tales have all but replaced critical thinking, learning together, and even questioning authorities and the versions of "history" they grew up with.
3.) The labels attached to the few artifacts on display were poorly written.....in so many ways I can't even begin to explain on here. But they all had 2 things in common.....expecting the visitor to unquestioningly accept the writer's interpretation and not sparking further conversation. Much of the writing and information is outdated....see the 2 photos I attached with the description of an elderly enslaved woman. I gasped, cringed, then took pics because I didn't think my colleagues would believe the description actually existed.
4.) If there were docents or staff interpreters, I didn't see them engaging visitors. In fact, I didn't see them at all.
5.) When we got to the end, where Washington's tents were supposed to be, the doors were shut, the area roped off, and a staff member said we had to wait 20-30 minutes to get inside. He said there was a movie and the tents were kept cordoned off because of the risk of damage due to light exposure. By that time, we had somewhere else to be, so I didn't get to experience that part. I can say, however, that MANY museums (including the National Archives where the Declaration and Constitution are kept and the Smithsonian American History museum that built a special low light room for the Star Spangled Banner) have done a decent job displaying delicate, light sensitive objects with success....and seeing these objects rarely requires a wait of more than a few minutes. Yes, the Declaration and Constitution are suffering from light damage. Still, considering what they've been through over the past 200 years+ and light sensitive technology didn't advance much until the 1900's, they're doing pretty good.
I'd like to blame most of these issues on COVID19, but I can't. Most of the problems are just part of the museum itself.
If any of the Board Members or Directors see this, I highly recommend a trip to Inverness, Scotland....to the museum near Culloden Battlefield, where the last Jacobite Uprising occurred in the 18th century. The subject material has similarities. But the Culloden Museum is probably the finest example I have ever seen of a museum of this caliber.