My family has been on this trip before and had a bit of a different experience than this one...but with the same guide. I don't think this is anything on the tour or guide but here are a few things that I wish were built in on this last tour...meeting at Coyote Ugly...it is an experience in itself but honestly both times we have been on this tour and met here, it was just to meet here, not much of an experience here. If you want a Coyote Ugly experience I STRONGLY recommend arriving 1+ hrs before check in for this tour. Next...PRB...last time we did the tour PBR was the 2nd stop, same on this tour, it is right next door...both times it was DEAD...D-E-D...DEAD...first time, it was great, everyone rode the mechanical bull but this time it was broke...so why did we even go here Saturday night? I would hope that the bar and the tour operator would communicate things like that and an alternate could have been picked...this is really the only reason to go to this place to be honest...then moving on to stops 3 and 4...in the past there was Karaoke and maybe it was the 100+ people broken up into 3 groups and 1/2 our group ended up lost or disappearing by the 3rd stop...our first experience on this tour was AWESOME...just flat out AWESOME...this last one...Saturday night...too many people to herd, too many directions people were heading, the bull being broken isn't on the tour but communication is key...we considered asking for a refund on this go round because it just wasn't the quality that it has been in the past. If you can get into a group that is 30 people or less, get to all the stops...arrive early to Coyote Ugly...and be engaged with the tour guide and bar staff when you go to each...you will have a great time...which is what we had hoped for this time...it just didn't happen...by the end...we felt as if what had started out promising ended flat and wasteful of our time due to the statements above...but...the first time we did this tour this year...it was AMAZING!!! So I hope the tour group reads this...it used to be amazing, I hope it gets back to that.
Response from Host
Sep 2024
Hi Russell, thanks for the feedback.
We were unaware of the bull's issue until our tour group arrived. We agree that the best part about PBR is the bull riding experience. As much as we'd love to know about this prior to arriving at the venue, they understand that if they inform us of the bull's issue, they lose out on crawl customers, which no bar wants. Unfortunately, this type of situation is a lose-lose.
We do appreciate your feedback and would love to host you again. Reach out to us directly and we'll take care of it.