cruisedirector55
Aug 2018
Was all booked for the twilight sail and called before to confirm like their confirmation email advises only to find out my sail had been cancelled. The weather that day was perfect so I knew it wasnāt t related to that. When I inquired as to why the young lady, Sara(h) advised it was because a private event would instead be using the boat. She said the private event was tentative at the time of my booking (3 days prior) but finally got confirmed. Sara was surprised I didnāt know advising they notified everyone but I had not received a text or email to alert me. I would of been very disappointed & quite unhappy if I traveled all the way down to Battery Park only to be told my sail was cancelled. Their best option was to āwait listāme and I could call anytime in next 5 yrs to use.
We ended up taking the Grayline City Night bus tour and could not of been more pleased with it. The three hour dusk/sunset/night tour over 1/2 of Manhattan and Brooklyn turned out to be one of the most enjoyable things Iāve done in NYC and Iāve been well over 30times in the last 8 years.