Our experience with this pass was not what we expected, we took one of 7 attractions for each of us x3, and we paid the cancellation insurance in case there were any unforeseen events, we had planned each day and with the 7 pass, we saw what was planned, in the end Due to time and an unforeseen event, we were not able to use the 7 attractions, leaving us with 2 left over.
We called the Sightseeing Pass office, informing us that we could not spend all the passes in the end and that we had paid the cancellation insurance and our surprise was when they told us that the difference of the two unspent passes cannot be paid and that the credit is if none is used. So if there is any unforeseen event that you use only one of the passes, in the end it will be much more expensive. After this experience, I do not recommend that you buy the passes for your visits here, apart from the quality of passes/excursions/visits that they offer. . We took a bicycle tour through Centra Park and although the guide was very attentive, the level of the tour and the condition of the bicycles and the company that carried it out left a lot to be desired. I don't know about the rest of the companies that offer pass packages, but I certainly don't recommend this one. We came to Spain without being able to enjoy all the passes and in the end, the cheap thing was expensive for us. I hope this opinion helps others so they know what they are hiring for.
Response from Host
May 2024
Hello,
We apologize for the inconvenience you experienced with our pass and the disappointment with the cancellation insurance policy. We will review your feedback to improve our services and ensure a better experience for our customers in the future.