When we originally booked this trip, there is a clear outline of what we are doing that day, times (albeit I know those won’t be exact), and an estimated time that we should be back by. 3:30pm is what our booking said. We get on the bus, and our driver, Ed, informs us that we aren’t going by that time, but by Hawaiian time. And we should not expect to be back until 6 or 7 that night. Well, quite honestly, sitting in a box for 11-12 hours is NOT how I want to spend one of my precious days on the island. And we booked it because the itinerary said we would be back by 3:30- which in our minds, would give us the rest of the afternoon to do whatever else we wanted that day.
The driver ended up adding 2-3 more stops that were not on the itinerary, and while that could be looked at as very nice, we were only at those stops for 15-20 min extra, so really no time to look around. ( Ed said take 15 min, so we were sure to be back by then, but he ended up not getting on the bus for an additional 10 min for whatever reason on most stops, some of which were other riders holding up the take off).
The problem is, the day ended up being so long (11 hours) that by the last stop, we were so tired and brain fried that I didn’t care about anything else, but just getting back to the hotel.
The pineapple tour is the main reason why we went on this tour, but the driver only knew some facts, others he said he had no idea. And when we went into the factory, it’s so loud that no one can hear anything. So while I am sure this is extremely interesting, they need to think of better ways to get the information to everyone.
I am sure this is a good tour, and maybe our driver just made it ten times longer, with technical issues and little to no AC (and there are no windows that open on this bus), it just seemed like one of our few days we are here, ( and we all know it costs so much money to visit) was wasted.
Again, maybe this is your thing, but if you are planning on something else that day, or don’t like being cooped up on a bus for 11 hours, this is not for you. And I really wish I had seen that prior to us booking.