Thank you for your feedback. We’re sorry that your experience did not live up to your expectations. Our operating hours are currently abbreviated as a result of the ongoing pandemic, but we expect to return to our full operating schedule by May. I welcome the opportunity to discuss further so we can properly address this issue. Please feel free to reach out to me at
[email protected] and share your preference of email or call to discuss in more detail. Regards, Delfin Ortiz, General Manager, One World Observatory