Parents were in town and this was a last decision to do the observatory. It was super quick to buy the tickets online and the security line was very smooth.
We’ve done many observatory/skyline viewing around the world and the video experience going up the elevator and the intro was fantastic. The views once at the deck were wonderful.
Only thing I would not recommend is the iPad offering where you can scan the views and see which building is which. It doesn’t calibrate well and took us awhile to figure out you need to go to specific areas on the observatory to scan and so took away from just enjoying the views.
Otherwise, highly recommend the observatory to compliment the museum.