I took my three daughters and my youngest, 11, was scared to take the elevator and didn't want to go. I decided to take one of the two older girls up and the other would stay behind at the elevators - then we'd switch off. A BIG shoutout to Lois operating the elevator bank - she gave Lucy a pep talk and when I went down to switch out kids, we all ended up going back up together! Lucy loved it - took a ton of pictures and made some precious memories! Thanks again Lois!!!