It is a nice facility and the views are great. The fake glass floor is cheesy though. I booked the "all inclusive" experience which includes flexible arrival time and a $15 voucher for each person. When we got there, the guard told us to come back in about an hour. Didn't care that we didn't have the flexible time or not. We obliged and got up to the top. The $15 vouchers are really not with it with all of the caveats. They are only good for the food and gift shop, not the photographs. Also, if your total is greater than $15, but less than $30, you either pay the difference in cash or lose the entire $30 value. The i-Pad was nice, but ultimately just kind of a pain to carry around. On the way down, we were packed into an elevator with several other people. It was tight. With all of the other/new options available, they will need to step up their game.