Not good experience at all.
This company charge you $50 or $100 for being late. This is ridiculous. I got there on time, actually 30 min before my flight, but they send you to one address, soon you got there need get a van , and go to another address. This donāt make no sense. Also the waiting room itās terrible, donāt have nothing. Water, champagne, nothing. You waste almost the entire day, because itās to far from NY. Need get train , then a share ride, because itās all the way in NJ.
So itās that. Choose another company.
Response from Host
Aug 2021
Your post is baseless, when you booked your tour did you read that DEPARTURES ARE FROM NJ. You missed your check in time and we had to re send the shuttle after WE called you, instead of you calling us like it says on the booking once you arrive you call us so we send the shuttle. There is a vending machine just like the airport has, as for champagne serving you don't get that at the airport either.