First time family group of 6. Efficient check in, suit up & training. Flight instructor Diego was patient & willing to answer questions and kept process moving along. We didnāt feel like we were waiting unnecessarily at any point.
Diego worked with each person equally, and allowed those who caught on faster to do more activities during their turn (letās face it, some people were naturals at the activity). I especially appreciated Diegoās patience with my son with Down syndrome. He provided additional support & assurance to give him the best experience.
Also appreciated that sales person identified some extras available because of our group size at no additional cost and restructured package for our benefit.
In other reviews, reviewers mention upselling. Diego communicated passes available if purchased during our visit and an upcoming all-ability day my son with DS might enjoy. I didnāt feel it was high pressure sale, but just communicating what was available. When we explained we lived out of town, there was no pressure at all.
I would highly recommend this experience.