The highlight was the Spouting Horn, which is depicted by the images provided. It was a neat experience to see and hear the Spouting Horn. Opaeka'a Falls was utterly disappointing as we were FAR from the falls and the photo opportunities were limited despite how far away we were. There was mention of the Tree Tunnel, however, we never really knew when we approached this area nor were we afforded an opportunity to see it or snap a photo. Poipu Coast was presented as a Top Ten beach. I would argue that we visited numerous other beaches that were much cleaner, less rocky, and offered a pleasing atmosphere. Ultimately, we were all utmost disappointed by the falls as we anticipated an up close and personal experience.
Sidenote, we booked the excursion via TripAdvisor which did NOT transfer to Clark tour's organization. Luckily, I called that morning to confirm our trip, but was notified we were not on the list, but there was room to fit our family of 9.
Response from Host
Jan 2025
Aloha Ashley,
Thank you for taking the time to share your thoughts about your recent experience. Weāre sorry to hear that the tour did not meet your expectations, and we appreciate the opportunity to address your concerns.
Our tour is designed as an "easy" sightseeing experience for guests who wish to explore Kauaiās beauty without extensive walking or hiking. Many of our travelers, including those with mobility considerations, value the accessibility of our stops, such as Opaekaāa Falls, which provides a scenic view of a waterfall without the need for a strenuous hike. We understand that guests seeking a more active adventure might find this style of tour different from what they envisioned.
As for Opaekaāa Falls, the volume and flow of waterfalls depend on recent rainfall, which we unfortunately cannot control. However, it remains one of the most accessible and picturesque waterfalls on Kauai, offering visitors a chance to enjoy its beauty without a difficult trek.
Regarding Poipu Beach, it is frequently listed among the top beaches in the world by trusted sources such as the Travel Channel. We choose this location not only for its stunning scenery but also because it provides guests with a high likelihood of encountering sea turtlesāa highlight for many of our visitors. While experiences with nature can vary, we hope you were still able to enjoy the unique charm of this iconic beach.
We always strive to provide accurate descriptions of our tours so that guests can select the experience best suited to their preferences. We regret if there was any misunderstanding about the nature of this tour, and we encourage travelers to reach out with questions beforehand so we can ensure the best fit for their interests.
We appreciate your feedback and will use it to improve how we communicate the style and focus of our tours. If you have additional comments or suggestions, weād love to hear them.
Mahalo,
Tania