Brock was knowledgeable and friendly, he took our family out for the Manatee and Spring adventure tour, we had a great time! Some of the manatees got up close one of them touching his face and flipper to my daughters board out in the lagoon. We then headed to the spring seeing fish, birds, and manatees there as well. A mother and her two calves swam right by us on their way back to the lagoon it was a great day!