From booking, to finishing the experience, we loved this tour. I felt properly informed about where, when, and how the tour would occur. We had a seamless start and the guide obviously was prepared to go at our speed. Usually, we go at full speed and are very active. Our family had very little sleep due to our events of the last few days prior to the tour and one of our family had just played a tough ECNL game of soccer. So, we were all a bit slow and cranky. Astrid, our guide, felt our speed (or lack there of!) and tailored the tour to our group. She showed us beautiful sights around the river, loads of bird life, alligators (socially distanced of course), turtles, and of course, many manatees! Astrid obviously has great knowledge of the area and animals present. Additionally, she was kind, patient, and sent us amazing pictures after the tour. I cannot imagine seeing the area any other way. Next time we are in town, we will surely try another of their tours or even repeat this one!!