SHAME! SHAME! SHAME!
This is almost as bad a Cersei Lannisterā¦
Giving Elliot (owner) and his services at Palm Beach Party Bike one star is actually a compliment.
My friends and I were psyched for this adventure on our annual girls weekend. Upon its late arrival, the bike not only looked like it was about to fall apart (not even close to what the pictures online looked like) but there loose wires and battery packs hanging/rigged everywhere with soaking wet seats.
Ok- we made the best of the situation and tried to stay positiveā¦
As we aimlessly pedaled through West Palm Beach, we come to find out that the driver has never done this before. When we questioned where we were exactly going (since we were going in circles), he humbly admitted he did not even work for the company. Unlike Elliot he had the integrity to the admit the truth, which was that he felt awful about the condition of bike and the situation. He admitted he wasnāt from the area so didnāt know where to go . He was a friend of Elliot, helping him out in a pinch, and has never done this before.
But the real kicker is when the bike BROKE DOWN - one hour into the ride - in the middle of an intersection with oncoming traffic!!! We all tried to pedal as fast as we could, and could barely make it to the side of the road in time for a safe dismount. This is when we called it quits, hopped off the bike and called Elliot.
Calling Elliot got us nowhere. He ignored our calls and texts, then had the audacity to make us recap the evening via email to determine whether or not we should get a refund.
Dear Elliot, hereās your recap:
1- You could absolutely care less that you put a bunch of lives and families lives in jeopardy for a buck with your faulty equipment.
2- You lack the mindfulness, knowledge and skill set to run a business.
3- You have absolutely no customer service.
4- You are dishonest and have no integrity.
5- This review, along with four others, are now all over the intranets for everyone to see who you really are. You should be ashamed of yourself.
Response from Host
Oct 2024
I wonāt dignify this with a direct response, but as readers can see, bad eggs may break upon riding. Our other reviews speak for themselves.