The whole experience could have earned 5 stars from me except for one very important factor that made the ride uncomfortable at best. There were 12 adults packed into the basket and we were like sardines! We could not even move, just twist our heads to look around. Luckily I was on the outside if the basket so I could also look down, but the 6 people unlucky enough to be squeezed into the center were very limited in what they saw. I would have thought with Covid that the size of the groups would be reduced. Didn’t happen. I will however, give our pilot, Jacob, an over the top 5+ stars. A very nice, knowledgeable, friendly and humorous guy!
Response from Host
Feb 2022
Thank you for your feedback! The basket that you were in actually holds around 14 people normally. However, we are required to fly at least 12 average-weight people in that balloon during the winter for it to operate safely, so we do keep it as limited as we feel is still safe due to Covid concerns. To allow the balloon to descend at a safe speed, it does require a certain amount of ballast in the basket. We're happy to hear you enjoyed your pilot and experience outside of the spacing!