I strongly advise against booking the Private 3-in-1 Sightseeing, Brewery, and Mural Tour of Houston by Cart. It was an absolute ripoff at $115 per person for a "non-refundable" tour that was supposed to last 3 hours but ended abruptly in just 1 hour.
The itinerary was extremely misleading. We spent 3 minutes looking at a "chocolate village" in the Hilton Americas hotel lobby, which hardly qualifies as a proper sightseeing stop. Despite advertising a mural-focused tour, we only saw about 18 murals in downtownānot even the iconic Houston mural wall. It felt rushed and unorganized.
We specifically requested not to include the brewery portion, yet the alternative stops were poorly planned, and nothing substantial was offered in place of that. The driver and lead guides, Robbie and Marna, seemed pleasant but provided very little insight or context during the stops.
Here's the actual itinerary:
20 minutes at Houston
10 minutes at One Market Square
5 minutes at Buffalo Bayou Park
Brief pass-by landmarks like the Downtown Historic District Market Square, Aquarium, Discovery Green, and more.
The advertised highlightsāMinute Maid Park, Toyota Center, and othersāwere simply drive-bys with no actual stops. The experience felt incomplete and poorly executed, leaving us feeling cheated.
I cannot recommend this tour to anyone. Save your money and explore Houston on your ownāyouāll get far more value and a better experience.
Response from Host
Dec 2024
It is very unfortunate that you did not enjoy your tour. We take pride in delivering the best product possible as you can see in all of our overwhelmingly positive reviews. With the timing of the booking, we tried to get in as many murals as possible as they are not lighted. This was an accommodation FOR YOU. The city sights were covered and all of the historical AND pertinent data was shared. We always tell our guests if they have questions to ask us. I find it unfair that you waited 2 weeks following your tour to bring things up instead of at the time of the tour. You did not give us an opportunity to address or meet your concerns. Now you have placed me in a reactive mode rather than being supportive and proactive. I stand by our product, delivery and integrity. Unfortunately no matter how true we are to ourselves, we cannot please everyone, especially if we are not aware of our guests dissatisfaction.
We wish you a Merry Christmas and Happy New Year!