I arrived to find out my reservation was cancelled and I was still charged. My flight arrived late and I was the last one off the plane since I was getting wheel chair assistance. I was not worried about being late since my instructions were to call after I got my bag, which I did. You did call me, but I was not aware of it because I had my phone set to silence unknown callers (my fault). I ended up getting a cab, which worked out very well for me.
Response from Host
Oct 2022
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.