Prompt Arrival of vehicle to take me from the hotel to the airport. Comfortable transfer, courteous driver
Our driver was good but the size of the limo was a little small for 6 people. He couldn't fit all the luggage in the trunk so one had to ride up front with him. We only had one bag per person so it was not like we were travelling with extra bags. A little cramped with 3 to a seat.
HORRIBLE! I called the night before to confirm my 10:00 am pick up. By 10:15 the drive had not arrived so I called Carmel Car and Limousine Service and was transferred so many times and told so many excuses between there is no reservation to VIATOR had not transferred the reservation to them. By 10:45 I had to catch a cab to make sure I made my flight. I have called 4 times and left message and no one has returned my call. NOT IMPRESSED AT ALL.