Even though we were flight-delayed, Francisco was there to meet us with a smile. He also was the driver who returned us to the airport when we left. He was a pleasant addition to our wonderful weekend in SF.
I highly recommend using this car service rather than using standard ground transportation.
It was not easy to get contact by phone with Carmel cars a day before departure to make the appointment for the pick-up time at the hotel address; I haven spoken to 3 different persons, but anyway it finally succeeded and we get picked-up on the exact time and were brought comfortably to the airport
When I reached, I called the hotline but the lady only asked me to wait at Door 4. Waited for about 15 min but car didn't arrive, called again and the lady linked me up with the driver. Only then I was boarded the car. If I took a cab, might have reached my hotel already.