Unfortunately, we weren't able to go on our sunset cruise, due to thunderstorms throughout the region. However, Captain Stewy was very communicative and apologetic (even tho it wasn't his fault -- you know, Florida during the rainy season is a bit of a crap shoot!). Stewy fully refunded our purchase -- and for that and the great reviews on his site, we plan on doing some snorkeling excursions next time we're there. The Skipper reached out to us via text, email, and voice call -- which was very, very appreciated!