I booked 3 separate bookings because we had a group of 23 people! ONE of the bookings was PERFECTION - driver was awesome and experience was fabulous!!!
The 2nd booking š” the driver didnāt show up and argued with me about the time our flight arrived!
The 3rd booking was for a slightly different flight arrival time. THE FLIGHT WAS COMPLETELY CANCELLED because of weather. I ask to reschedule the pick up and was told NO!
I was on the phone with customer service for hours during several calls! My group of 7 was held hostage at the airport baggage claim while they ā looked into itā and waited for over 1.5 hours before we ended up in multiple taxis!!!
When this works ššššš
When it doesnāt, š”š” very little recourse and it takes a LONG time