Being greeted with āIāve been waiting for you for an hour.ā I was told you keep track of the flight landing, we were delayed due to De-icing the plane. They also stated he would be holding a sign with our name. He was not, so how would we know he was our driver.
Response from Host
Mar 2023
We regret that this happened. We continue to train our drivers to act with the utmost respect and professionalism towards our customers. We do not charge wait time for this service and we don't like customers to wait for us instead we arrive after flight arrival and wait. Thank you for your feedback.