Heather was everything that I could ask for and so much more as a tour guide. She was not only knowledgeable when it came to where all of the best views were and the wildlife, but she has such a great appreciation for it that makes her show it in the best way possible. She took many great pictures of me in front of these areas to help preserve the memories of being there. Then when we finished the tour ahead of schedule, she was sure to take me to two additional lakes because she knew what I was there for and what I wanted to see. It was approximately 27 degrees, windy, and snowing. Most people would have wanted to go home if they finished the tour early but she not only withstood it but she showed me the beauty of the snow blowing against the frozen lake. She equipped herself with three state of the art cameras to get the best pictures possible. I would recommend anybody, at any time of the year, take her tour as I would like to again!