An excellent experience, especially for a first-timer. The guides were patient, friendly, and professional. The office staff were efficient and kind. They even suggested the day before that we switch our appointment time to avoid a rainstorm, which was generous and thoughtful. I struggled with the hiking part (high elevation and uphill walking…not a great mixture for me!). But the guides were encouraging and patient. It was a beautiful adventure, and I would recommend this company to anyone considering this experience.