DON'T BOOK THIS TOUR! It is basically a bus ride to and from Pearl Harbor. We paid over $100.00 with no timed tickets to see the Arizona. Pearl Harbor is a National Park and free to get in. The website is misleading and here is their ITINERARY, Pick-up and return from Waikiki to Pearl Harbor Visitor Center.
USS Arizona Memorial
Aloha Tower
Return to Waikiki
The bus driver was very nice and informative to and from Pearl Harbor, but when we got there, we found out it is "free" to enter the park. Even though seeing the Arizona is free, you still need a timed ticket to enter or you are on stand by, which we were. We waited 2.5 hours to get on the boat to see the Arizona and by the time we got back, we had 15 minutes left of a 4 hour tour and had no time to anything else. This tour company should had reserved timed tickets for everyone. We basically paid $105.00 for a bus ride! This was a once in a lifetime experience for us and we got screwed with this company. Just take a cab and go on line and get your tickets yourself. Don't waist your time and money on a bus ride.
Response from Host
Mar 2022
Dear r0selup,
Under normal operations at Pearl Harbor, a certified tour partner like ourselves do pre-reserve the ticket and boat times for the USS Arizona Memorial, however, due to damage on the dock the boat operations was suspended for safety reasons. A temporary fix to the dock currently allows for a very limited operation and we hope that even though it was an inconvenience for you to stand in line, you were able to experience and pay your respects to our heroes at Pearl Harbor. We hope that operations returns to normal someday soon, visitors like yourselves making donations to the Pearl Harbor Visitor's Center Memorial make this possible.
We do not charge people to enter Pearl Harbor, it is a national park and memorial. We provide tours with trained drivers that give you the most current and accurate information while having a fun day.
If all you needed was a ride, then yes, taxi would be better.
We have many repeat visitors and people do E Noa Tours on every visit to Oahu because they trust us to make the day go smoothly. We adjust every single day to make sure our guests have the best experience under any circumstance.
Next time you're town give us another shot, we'll make it up to you!
-Lawrence Kim