Our paperwork said the bus would pick us up at 7:30am. At 7:25, we received a call and told the person we would be there in 4 minutes. At 7:30, we were on the bus. We thought it was strange to receive a call but thought not much more about it. Humu gave a very nice ride on the bus to Pearl Harbor with good information, we had a good tour of Pearl Harbor, and Humu gave a nice ride on the bus back to our hotel until the very end. We didn't realize the first stop was our bus stop as only the area of town was mentioned. It would be nice to add the big hotels to the mention of the stop. We then did a wrong thing - we moved when the bus was moving. He was mad about that. But, I am very frustrated that my husband was publicly shamed over the microphone by Humu for being late and moving while driving. If we should have been there before 7:30am, please have them add that to the paperwork. I also recommend adding the big hotels to the names of the bus stops. Besides this, it was great! I can't get over the public shaming though - that hasn't happened to me in decades.