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Scenic Floats on the Pigeon River with Big Creek Expeditions

Scenic Floats on the Pigeon River with Big Creek Expeditions

Overview

As the Pigeon River comes out of the steeper parts of the gorge it calms down a bit. Beginning at our outpost, the Lower Section of the Pigeon River is perfect for those looking for a scenic float trip of the Smoky Mountains. Ages 3 and up. Experience is not required, and each raft will have one of our professional guides.

City: Hartford

Sat 21 Sep

Other dates

You can choose the date already on the booking website

Starting at $35.75

Make a reservation

Sat 21 Sep

Starting at $35.75

Make a reservation

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What's Included

Necessary equipment, including a PFD (aka life jacket), helmet and paddle.

Additional Info

Public transportation options are available nearby
Travelers should have at least a moderate level of physical fitness
Minimum age: 3 years old
Guests will then meet their personal guide and recieve the necessary equipment,
Including a PFD (aka life jacket), helmet and paddle.
After your guide double-checks to make sure all equipment is fitted properly, guests then hop on our bus for a short 10-minute ride to the launching point for your trip.
All guest must have secured shoes on, NO FLIP FLOPS / NO BARE FEET
Face masks required for travellers in public areas
Face masks required for guides in public areas
Hand sanitiser available to travellers and staff
Regularly sanitised high-traffic areas
Gear/equipment sanitised between use
Transportation vehicles regularly sanitised
Guides required to regularly wash hands
Regular temperature checks for staff

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Traveler Photos

Reviews (52)

keralynn2021

Jan 2021

This was one of the worst experiences of any trip we’ve ever taken and forsure was the worst experience of our trip to Tennessee. We will never be back and if you have children I strongly encourage you to request any other person than curly. We got curly and he wasn’t there when we were assigned him people started leaving and Wayne was nice enough to come over and help us. After a while he came up and said go down there and to follow him. He said let’s see how well you all pay attention and then proceeded to tell us how terrible millennials were out of no where. At this point we hadn’t even gotten a chance to say more than hello to this man.This was our first red flag. I so wish we would have left at this point. He then proceeded to tell us how lazy his coworkers were and how they have no work ethic and need to “ get it together” I guess there had been some call ins and why we needed to know that I’m unsure. For the record his co workers seemed 1000 times nicer and seemed like they actually enjoyed their jobs. Why we chose to get in the water with this man is beyond me. So we start rafting it’s fine for a while and it’s fine... for a minute. Then he did this turn around surfing thing and was like Jesus this giant isn’t doing Sh** no wonder we couldn’t do it to my husband. My husband my son and I have never been rafting so we took the calmer route. We weren’t even supposed to be doing that my sons autistic and it took a lot for him to even be willing to get on it and he was so excited now that he was ready. So all this yelling was making my son very uncomfortable. Towards the end we were able to jump out and we all did and started swimming. I jumped in and my son wanted to jump into my arms so I was trying to catch him and he decided that it was time to wave the paddles all around my face while I was trying to get my child into the water. When I say face I mean 2 to 3 inches from my face so I tried to swim further back but before I did he ran off at the mouth saying “time to play wack a mole” and started smacking the water around us. This big paddle being smacked in the water all around us scared my son. Like I said he’s autistic so he’s willing to try new things but when things like that happen he can have a break down quickly. So at this point my sons like screw it im getting back in the boat because he didn’t want to have any part of this activity and I’m unsure for how long it will take for him to even be open to this again. Me and my husband swam back to shore and never saw him again. We were told to tip and even after this horrible interaction I’m like ok let me go get my wallet and as I said that some guy decided to come stand on the picnic table where we are at (another guide) and eat pretty much over us so we were like no this is terrible. I worked in the service industry for years I understand people have bad days but I’ve never treated someone like that and I have never had my family treated like this either. We live by show the respect you want others to treat you with. Clearly he does not. Every other person besides curly and the man that decided to eat his lunch on us were very friendly and kind the boats were in great condition and so was the whole property it was gorgeous. If you get any other guide I would 100% recommend this. Maybe curly can take some notes from his “lazy coworkers who have no work ethic.”

Response from Host

Jan 2021

Hello keralynn2021. We are deeply sorry to hear about your experience with us. Big Creek Expeditions is usually known for exceptional customer service and we regret that we did not live up to those expectations for your family. We genuinely appreciate the feedback on your trip with Curly, as it helps us improve overall as a business. If you would like to discuss the matter further, please email [email protected] or call us at 423-487-0178 and ask to speak with Debora, the office manager. We would love to have the opportunity to speak with you about your experience and work toward earning back your business.

Dadsrule08

Jul 2020

Had a great time rafting with them! They were the most responsive tour company and made us fee safe bringing our little ones (ages 3-6) on the trip downthe lower Pigeon. It was a great experience!

Response from Host

Jul 2020

We're glad we could provide you all with such a wonderful whitewater experience!

Queen-Carla

Jul 2020

We were a party of 2 adults, a 15 year old, and a 6 year old. We all had an unforgettable adventure with Mayo as our guide! There were enough small rapids to keep the 15 year old entertained, and enough smooth waters to keep the 6 year old calm. We look forward to adventuring with Mayo again!

Response from Host

Jul 2020

Thank you for letting us know about how wonderful your trip was! We're glad that your trip was able to make the kids of different ages happy and that Mayo did an excellent job!