The final part of the electric bike ride is at night with poor visibility returning over a beach covered in potholes. The headlamp on my bike was not functioning at all, the guide had hooked it up but it still pointed downward and provided little visibility. I got a light concussion after going over the handlebars having hit a pothole. I am in good shape and ride bikes and play golf all the time. The bike Was not properly maintained, I would never do this again with this outfit
Response from Host
Jul 2022
Chris, we apologize for your poor experience. We typically leave immediately following the flag lowering ceremony but when folks (in your group) want to stick around for more pictures, we are happy to oblige! When this is the case we have a guide lead the way back to our entrance point but when folks ignore directions and speed ahead there is not much we can do as we are obligated to stay back and guide the people back that did follow directions. This being said, we are not happy with anyone having a less than stellar experience therefore we are happy to offer a full refund or invite you back to show you what a proper Endless Summer Sunset tour should be like, please reach out to me directly to bring resolution to this issue.