We went on the bright line high speed train from West Palm Beach Miami on a day trip. I made a reservation through groupon and changed the time frame, due to the train time schedule. Then I asked to change the date due to cold weather in the forecast. The agent gave me hard time and said I could only change the date or time time once, but I argued with her, and she finally gave in. The boat was docked in the farthest point on the pier, and it was hard for my husband with his walker.
The boat ride itself was pleasant and we noticed that several different cruises did the exact same circle around the bay. The tour guide was difficult to understand. She spoke very quickly, and also intermingled speaking English along with the Spanish translation. She often didn't even finish a sentence in one language before she would switch to the other. Latin music was also pleasant ,but I was sick of it by the end of the cruise. My husband found the music to loud as well. So we had a mixed review, but we did enjoy our day in Miami.
Response from Host
Apr 2019
We are glad to know that I finally enjoy the tour. Unfortunately, when we are in high season it is difficult to change the established reserves, we hope to have the opportunity to attend them on another occasion
Nos alegra saber que finalmente disfruto del tour. Desafortunadamente cuando estamos en temporada alta es difĆcil cambiar las reservas establecidas, esperamos tener la oportunidad de atenderlos en otra ocasion