Melissa, our guide was a doll. It was so nice of her to take pics of families for the group. She was very knowledgeable. We have 10 and 12 year olds and my husband and I like to stop and go, so for a family with short attention spans, this mini tour guide was perfect. And not driving made the day so much less stressful. Check when you get on the van because we got on the wrong one and didnāt know until Melissa called me. There may be several vans from the same company at your pickup location. All in all, definitely recommend!