The staff was very helpful! If you want snorkel vests to wear, they will give them to you. They took us out at sunset, which was nice, and we were able to see spinner dolphins heading in on the way out. Once we got out there, we jumped into the water and swam a little way out to the platform. My son who is not able to swim and has balance issues took a while to get in the water, but the staff was very patient with him and managed to get him out into the water and onto the platform! That is why I chose this company- because they are willing to help those that cannot swim, and they have a place for them to lay on top of so that they are not fighting the water. My son was able to see manta rays laying on top of the platform! He oved it! The waters were rough that day (which isn't the company's fault), so it was a little difficult hang on and keep my feet from hitting others, but I did manage to see a few manta rays and take some good pictures! It was awesome to see the manta rays. I did take Dramamine 40 minutes prior to riding out, and I definitely recommend it for everyone. Overall, it was a good experience!