Low value for money.
Doing a tour with bikes has huge potential and is a great way to experience the city and itās highlights. Particularly in a small group like ours.
However, being a non-native english speaker it was almost impossible to follow the guideās explanations. When asking to speak slower the answer was that it was already as slow as he could manage cause he is from the South. Even the native speakers in our group couldnāt follow everything.
Iād also wish a bit more empathy and entousiasm from the guide, it did feel as if he did not want to be there at all. That might be different from day to day. In that sense we got a bad one. The tour was supposed to last 3 full hours and only lasted less than 2,5h.
Overall, the tour allows you to see a large part of the city, which we may have not covered by ourselves going by foot. Having said this, the information received was rather superficial, example: barely pointing at Degasā home without spending at least few minutes giving any background info about it.
In summary, Iād chose another bike tour company when doing a tour first time as it seems it was more of a must do for the provider rather than a passion to show people their city.
Response from Host
Dec 2022
Hello Marcus,
It's unfortunate that you perceived our tour as 'low value for the money.'
It must've been a pretty terrible tour to prompt you to create a TripAdvisor account and leave your first and only review on the platform.
As a self-described, 'non-native English speaker', your written English is surprisingly good and fairly polished - which is somewhat peculiar.
Being that you received the same tour as our other guests through the years, most of whom rated the tour 5-Stars, it's perplexing to us how your perception of the presentation was superficial.
Regarding Degas' family home, the info that you received is what we cover as our tour is not a tour of Degas' family home; there is an in depth tour of the home run by their foundation available to you.
Regarding time - the tour time is listed as 2.5 to 3 hours; the time difference is dependent on the number of riders, riding ability and speed of the group and a few other factors. Sometimes the ride can be as short as 2 hour if the tour is less than half-full.
In summary, since we didn't meet your expectations - we hope that your next tour on your next trip meets your expectations so that you can be as motivated to leave a second review on your new TripAdvisor account as you were to write your one and only platform review for FreeWheelin'.
Happy trails & safe travels,
Ryan Bergeron
Owner - FreeWheelin' Bike Tours