I see other reviewers found Charlotte to be funny, but we did not. A litany of judgmental comments about people ranging from snide remarks about the attire of a young black man walking by, to a diatribe about how young women wearing short skirts think they know what it means to practice witchcraft, to a snarky response to the disclosure that one person in our group is vegetarian. Generally a long lecture about how her version of witchcraft is superior, while standing on the sidewalk, with virtually no reference to Salem other than a nod to the with memorial and the Samantha statue. I had been on this tour a couple years ago (with a different guide) and found it wonderfully informative and interesting, which is why I brought four friends along with me this time. Wish we'd skipped it.