This was so disappointing. We did not have Sam, the tour guide everyone raved about, which was probably the first problem--so don't buy tickets until you show up and check who you're getting because the raves all seem to be about Sam. Our tour guide, Charlotte, barely seemed to have a plan, stopped in only five locations, and didn't walk up to or through them. She didn't seem to have a real presentation planned and lacked in public speaking skills and ability to create rapport with her eight tour members (all the tours around us had at least 20 so maybe those people knew something we didn't). She also talked excessively boasted herself and was negative about other people. Also started ten minutes late and ended ten minutes early, a sure sign that the tour was not following an established plan or had not been well rehearsed. She also didn't wear the mc at all so half the time we could barely hear her, even though we were only eight people. So I guess this could be a good tour, but don't tour with Charlotte.