I have been there in summer and late autumn and had a great experience both times. I strongly recommend 1) making a reservation, 2) getting there a little early to allow for "gearing up" in case it's a busy appointment, and 3) buy the water pass, and use gloves (bring you own or buy a pair when you make your reservation. The 5 total courses (for adults) start simply enough, but progress in complexity, and if you "summit" (complete the last of the 5 courses) there will be a well-earned sense of accomplishment! The staff are friendly, everywhere but not obtrusively, and I got to witness a few rescues from some height handled smoothly and with skill and care. No hesitation about saying I will be returning there within a few months!
Response from Host
Jan 2016
Hello,
Thanks so much for your review and your visit! Great suggestions and advice all around, thanks for sharing your TreeUmph! wisdom with future guests! We are so glad to hear that our guides helped enhance your experience and we look forward to seeing you again soon!
Cheers!