Seeing the island of Kauai from a helicopter is wonderful and breathtaking. However, using Sunshine Helicopters was not. From the moment we walked, Freddy did not take the safety overview seriously and we were left wondering what we really were supposed to do in case of an emergency, he was very flippent about the whole presentation. Then when asked about the pilot (had heard that the pilot was soft spoken), he said no that John was the best.....well, that was a lie, we were not able to understand most of the presentation on the helicopter because he did not speak loud enough, nor did he ask us any questions or really seem to care that we were there. We were never asked to sign a waiver, nor were we offered any pictures or dvds after the flight.....it was all a hot mess! I would use a different copter next time to get the whole experience!