We booked this through trip advisor and had no problems checking in. We got lucky and were the only people for that time slot so we got a private tour. Barb was put guide and even her outfit played the part. We walked to several buildings and she had some great stories about them all. The last stop was the Emery Theatre that we got to go inside. This was so cool, even got to wear sensors to see if the spirits were present. Our 11 year olds lit up when the young spirit was around, so cool!! Overall it was a great tour and I highly recommend!!