I am reviewing the Valley of Fire and Red Rock Canyon Day Tour from Las Vegas, however I NEVER got to go on this tour. I can't believe all the 5 star rating reviews. My experience with this company was UNPROFESSIONAL and UNDEPENDABLE. I booked and paid for this tour back in July for a Wednesday, August 25, 2021 tour. I informed the company at booking that I would NOT have email access while in Las Vegas. In addition, my cell phone communication would be limited. No texting. On Sunday, August 22, 2021, I received an email from the owner requesting I change my tour to either Monday, August 23 or Friday, August 27. Well, August 23 was out since I would not yet be in Vegas. So I contacted the owner by phone and told him I could switch to Friday, August 27. I told him I already had visits planned and was he sure that the tour would happen on August 27. I also explained I would be charged change fees. He stated MOST DEFINITELY. So I rearranged my schedule to accommodate their schedule. I had assumed (correctly) that they did not have enough participants. The owner thanked me for being cooperative. On Thursday, August 26, I contacted them to confirm my pick up for the next day. I was told he had to cancel due to lack of participants. I couldn't believe the unprofessionalism. I rearrange my schedule to accommodate you and then you cancel AGAIN. The owner stated he could put me on a standby list. I stated a firm NO. REFUND MY MONEY. I told him I have to try and find another company at the last minute. I understand the business side, but when you take someone's money and confirm TWICE, when someone is on vacation, you are expected to follow through. For the record, I was UNABLE to find another tour operator, so this company ruined my chance to see these sights. Ironically, when I got home, there was an email from the company to SWITCH BACK to my original Wednesday, August 25 booking. I obviously didn't receive it, because I told them I would NOT have email access. UNBELIEVABLE. This is a 100% LEGIT review.