The Crew was Awesome, But we as whale watchers felt very ignored we were put up on the top deck and all the dolphin watchers were on the lower deck which got all the attention, the sound system did not work so we could not hear any welcome or instruction for the boat, We did see dolphins and 2 whales tails, When we bought our tickets,add said it was a 7 hr trip NOT Left at noon and back by 3:00. Crew told us we were running late so we did not get to use the water slide and a very short Snorkel time. They did not have the correct cords for listening to the whales,they had to walk around with ear buds to hear one at a time. I would not recommend this trip unless you just want a boat ride. They were very UNORGANIZED!!!