It wasn’t terrible, but it also wasn’t great. A few main points that might help others decide -
- First the good stuff!
They did care about safety of guests and the turtles.
They did their best to lead us around on a high surf day with not the best visibility (obviously neither of which they had control over). We did get to see a few turtles and a couple kinds of fish.
- Now, the mediocre stuff...
The area isn’t the best for snorkeling that they took us to. No visibility of reef coral etc and not much variety in the sea life. This could be on me not doing more research on the destination, but it was a little underwhelming for sure.
The crew was ok, but the captain kind of seemed like she didn’t much want to be there, pretty standoffish. It kind of felt like a family day out for her since a few local friends and her kids were with us. Which is totally ok, but didn’t honestly feel the most professional experience as a guest.
I could also tell there were some people that needed a little more guidance as to procedures on the boat and the crew weren’t super attentive to instructions towards the end. I wouldn’t recommend this to folks who aren’t familiar with snorkeling or would like more guidance.
Also, the boat is ok, but nothing exciting. Don’t go for the boat. ;)
Overall, not a terrible experience but not one that was super impressive either. No refreshments, etc. Pretty casual, so if that’s your vibe and you go in with relaxed expectations, this may be right up your alley!
Response from Host
Jan 2025
Mahalo for your detailed feedback! We understand the conditions weren’t ideal on your trip, and we truly appreciate your understanding of how this can be out of our control. Our snorkel spot has a lot of coral and marine life depending on the conditions/visibility. We’ll definitely take your comments about crew attentiveness and professionalism to heart as we aim to provide the best service possible for our guests. Please do not hesitate to reach out to us to discuss this more!