We had a really great time! The staff was really attentive, easygoing, and fun! They were very knowledgeable about the whales, and made us feel at home on the beautiful catamaran, which didn’t feel crowded at all. The open bar service was great, and we had drinks in hand almost right away. I was happy with the selection of chips & granola bars. While realizing they can’t make the whales appear or do tricks, we did see plenty of whales up close, one great breech, some mamas swimming with their babies. I was able to get plenty of pics and videos.