This was my 4th trip to NY (3rd time since 911) and I learned more than I expected! This trip was so well-thought out and the amount of information provided was a testament to the research that was done. What made the trip even better was our tour guide, Andrew L! He was polite, professional, courteous and extremely knowledgeable! He is the best! A TRUE GEM!! My mother, daughter, and I had a private tour. We felt like he was part of the family by the end of the day! We would have loved to buy him lunch but he was off to China Town! Oh yeah! I almost forgot…he encouraged us to use the subway and provided us with perfect directions to Katz and back! He even helped us get our tickets and rode along with us for the first few stop!